All Systems Operational

Updated a few seconds ago

GOLFNOW API

Operational

GOLFNOW US

Operational

GOLFNOW UK

Operational

GOLFNOW AU

Operational

GOLFNOW Mobile

Operational

Payments

Operational

Financial Dashboard

Operational

Golf365 Pro

Operational

Golf365 Pro API

Operational

Golf365 Pro: Tee sheet

Operational

Golf365 Pro: Mobile

Operational

Golf365

Operational

GOLF Channel

Operational

GolfID

Operational

Inventory Management

Operational

Reservations

Operational

Course Websites

Operational

Gen Web

Operational

Connect

Operational

Booking Engine BRS

Operational

Booking Engine 4.0

Operational

Booking Engine 5.0

Operational

Booking Engine 5.1

Operational

Unified Booking Engine

Operational

Direct Booking Engine

Operational

GOLFNOW EZBookPro

Operational

Teeoff.com

Operational

EZ360/EZCart

Operational

EZEngage Admin

Operational

EZEngage

Operational

EZLinks Webmarket

Operational

GOLFNOW Intel

Operational

EZLinks Lottery

Operational

EZLinks Golf

Operational

Golf365 Premier: Tee sheet

Operational

Golf365 Premier

Operational

BRS Golf UK

Operational

WebReservation

Operational

WebPlatform

Operational

Inbound Phone Support

Operational

External Services

AWS EC2

AWS Route 53

AWS S3

Acquia

Avalara

Cloudflare

Datadog

Duo

Dyn

GitHub

GitLab

Google Cloud

Mailchimp

Mandrill

New Relic

Pingdom

Salesforce

SendGrid

Slack

Stripe

Twilio

Locations

1

Days Since Last Incident

1

Incidents Last 7 Days

0

Active Incidents

History (Last 30 days)

Golf365 Premier (mobile app): Service Interruption Service Disruption

Incident Status

Service Disruption


Components

Golf365 Premier


Locations

Chicago, Denver



April 18, 2024 1:14PM EDT
April 18, 2024 5:14PM UTC
[Resolved] The issues have been resolved.

April 18, 2024 11:20AM EDT
April 18, 2024 3:20PM UTC
[Investigating] At this time, you may experience issues with processing payments within our Golf365 Premier mobile app. We are diligently working on the issue and will have it resolved as quickly as possible.
Service Interruption Service Disruption

Incident Status

Service Disruption


Components

GOLFNOW API, GOLFNOW US, GOLFNOW Mobile, Financial Dashboard, GolfID, Booking Engine 5.1, Teeoff.com


Locations

California, New York, South Carolina, Oregon



April 11, 2024 12:00PM EDT
April 11, 2024 4:00PM UTC
[Resolved] The issues are resolved.

April 9, 2024 2:12PM EDT
April 9, 2024 6:12PM UTC
[Monitoring] After monitoring, we identified some residual issues from our previous incident with loading tee times. Our team is actively engaged and continuing to monitor.

April 9, 2024 1:38PM EDT
April 9, 2024 5:38PM UTC
[Resolved] The issues have been resolved. The team will continue to monitor our performance and platforms.

April 9, 2024 1:16PM EDT
April 9, 2024 5:16PM UTC
[Monitoring] We are seeing performance return to normal for our platforms. The team will continue to monitor.

April 9, 2024 1:01PM EDT
April 9, 2024 5:01PM UTC
[Investigating] The team is continuing work to resolve the issues with loading / booking tee times, in addition to issues seen with Golf ID and the Financial Dashboard. We will follow up with more updates as we see improvements with the platforms.

April 9, 2024 12:06PM EDT
April 9, 2024 4:06PM UTC
[Investigating] We have also received reports that our Financial Dashboard and Golf ID functionality is currently impacted. This incident has been updated to reflect the change and we are working to resolve.

April 9, 2024 12:01PM EDT
April 9, 2024 4:01PM UTC
[Investigating] At this time, you may experience some slowness when trying to book tee times on our GolfNow and TeeOff platforms, our apps, and booking engines. We are diligently working on the issue and will have it resolved as quickly as possible.
Degraded performance: Course websitesDegraded Performance

Incident Status

Degraded Performance


Components

Course Websites


Locations

South Carolina



April 9, 2024 5:38PM EDT
April 9, 2024 9:38PM UTC
[Resolved] This issue has been resolved.

April 9, 2024 5:20PM EDT
April 9, 2024 9:20PM UTC
[Monitoring] We are seeing performance return to normal and will continue to monitor.

April 9, 2024 5:08PM EDT
April 9, 2024 9:08PM UTC
[Investigating] At this time, you may experience issues with logging into the back-end of your course website to make edits. Our team is aware and working to resolve.
Booking Engine: Service Interruption Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Booking Engine 5.1


Locations

South Carolina



April 3, 2024 6:17PM EDT
April 3, 2024 10:17PM UTC
[Resolved] The issue has been resolved and performance has returned to normal. The team will continue to monitor performance.

April 3, 2024 4:14PM EDT
April 3, 2024 8:14PM UTC
[Investigating] At this time, golfers may experience issues when attempting to book a tee time on a booking engine platform. We are diligently working on the issue and will have it resolved as quickly as possible.
Planned MaintenancePlanned Maintenance

Description

Golf365 Pro will be undergoing system maintenance on Monday, March 25, 2024 from 3:00am ET to 4:00am ET. During this maintenance window, you will experience a brief disruption that will impact access to your tee sheet. We expect this to last 30 minutes during our maintenance window.


Components

Golf365 Pro, Golf365 Pro API, Golf365 Pro: Tee sheet


Locations

California


Schedule

March 25, 2024 3:00AM - March 25, 2024 4:00AM EDT
March 25, 2024 7:00AM - March 25, 2024 8:00AM UTC


March 25, 2024 4:00AM EDT
March 25, 2024 8:00AM UTC
[Update] Scheduled maintenance is complete.

March 25, 2024 3:00AM EDT
March 25, 2024 7:00AM UTC
[Update] Scheduled maintenance has started.